Returns & Exchanges
At Deyga Organics, we strive to ensure every handcrafted product meets your natural beauty needs, but we offer a seamless return process if you are unsatisfied. Due to the artisanal nature of our products, returns are accepted within 7 days of delivery for items that are damaged, defective, or incorrect.
Initiate Request
Email our support team at [email protected] with your order ID and clear images of the product and invoice within 48 hours of receipt.
Quality Evaluation
Our quality control team will review your request and photos to verify the concern, typically providing an update within 24 to 48 hours.
Package Pickup
Once approved, we will arrange a reverse pickup from your address; please ensure the product is unused and in its original organic packaging.
Resolution Process
Upon receiving the returned item at our facility, we will issue a replacement or process a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing